Frequently Asked Questions

You can register in two ways:

1. Online (Recommended): Visit www.vivahsphurthi.com and click "Register." Follow the steps and complete the secure online payment via Credit Card, Debit Card, Net Banking, or UPI. Our payment gateway uses SSL encryption for maximum security. This is the fastest and easiest method.
2. Offline: Visit any official Vivahsphurthi office (Branch/Franchise). You can complete registration and make payments via Cash, Cheque, or UPI.

All payments must be made in Indian Rupees (INR).

After successful registration and payment confirmation, you will receive your unique Profile ID and password via your registered email and primary mobile number. Go to www.vivahsphurthi.com, click "Login," enter your Profile ID (or registered email) and your password (remember it's case-sensitive), and click the Login button.

Tip: If you forget your password, use the "Forgot Password" link on the login page.

Document submission is mandatory for verification and building trust within the Vivahsphurthi community. Required documents (ID proof, Address proof, Income proof, Education proof) help confirm the authenticity of profiles. You can upload these directly via your profile or email them to inquiry@vivahsphurthi.com. We compare these documents with your profile details and add a 'Verified' tag accordingly.

Failure to submit mandatory ID proof WILL result in restricted access or profile suspension. (See Terms & Conditions Clause 7).

Photos significantly increase your profile's visibility. To upload:

1. Log in to your profile.
2. Go to 'My Profile' > 'Edit Profile'.
3. Navigate to the 'Photo Gallery' section.
4. Click 'Add More Photos' or the upload icon.
5. Choose your photo file (JPG, GIF, or PNG format).
6. Click 'Upload'.

You can add up to five (5) photos. Each photo must be under 10 MB in size. Ensure photos are recent, clear, and only of yourself. Using manipulated or fake photos is strictly prohibited (See Terms & Conditions Clause 8.7).

Keeping your profile updated is important. Log in, go to 'My Profile', and select 'Edit Profile'. You can update most sections here, including personal details, preferences, photos, and descriptions. Remember that changing certain core details might affect your membership package or match results (See Terms & Conditions Clause 7.8).

Your primary email and mobile number are crucial for communication and verification. To change them, you typically need to contact our customer support team for security reasons. Please call +91-9148220101 or email info@vivahsphurthi.com for assistance.

If you wish to permanently delete your account (e.g., after finding a match or deciding to leave the platform), please contact our customer support team via email at info@vivahsphurthi.com or through the options available in your profile settings (if applicable). Note that account deletion is permanent, and data is handled according to our Privacy Policy and Data Retention policy (See Terms & Conditions Clause 9).

Vivahsphurthi uses an automated system to suggest matches based on the information in your profile (like age, community, education, location) and the partner preferences you set. The system compares your criteria against other members' profiles and vice-versa. For the best results, ensure your profile is detailed and your preferences are accurate.

Once logged in, you'll find various search options:

• Basic Search: Filter by essential criteria like age, height, community, location.
• Advanced Search: Use more detailed filters like education, occupation, income, marital status, lifestyle habits, etc.
• Keyword Search: Look for specific words in profiles.
• Profile ID Search: Directly view a profile if you know its ID.

Refine your Partner Preferences in your profile settings for better automatic match suggestions. For help, call +91-9148220101 or email info@vivahsphurthi.com.

Depending on your membership package, you can express interest and communicate with other members:

• Send Interest: Shows the other member you are interested in their profile.
• View Contacts: Higher-tier packages allow viewing a certain number (or unlimited) contact details (phone/email) of other members. (See Terms & Conditions Clause 23 for package details).
• Messaging/Chat: Engage in secure messaging through our platform.

Always communicate respectfully. Offensive language is strictly prohibited (See Terms & Conditions Clause 12).

We occasionally offer promotional discount codes via advertisements (print, TV, social media) or through referrals from existing members. If you have a valid code, select your desired membership package. On the payment page, look for an option like "Have a promotional code? Click here." Enter the code exactly as provided to apply the discount before making the payment.

Yes, we take data security seriously. We use SSL encryption for data transmission, secure servers, access controls, and regular security audits. Our payment gateways are also highly secure. However, you also play a crucial role by keeping your password confidential and reporting any suspicious activity immediately. Please read our Privacy Policy for full details.

The 'Verified' tick indicates that the member has submitted the corresponding document (e.g., ID proof, Education proof) and we have performed a basic check comparing it to their profile information. However, this is NOT a guarantee of authenticity or a background check. We do not independently verify the validity of documents with issuing authorities. You MUST still perform your own due diligence when interacting with any member (See Terms & Conditions Clause 27).

Your safety is paramount. Follow these tips:

• Verify Independently: Chat extensively online first. Try to verify information through mutual contacts or simple online searches before meeting.
• Inform Someone: Tell a friend or family member your plans: where you are going, who you are meeting, and when you expect to return. Share your live location if possible.
• Meet in Public & Stay Public: Always choose a safe, busy, public place for initial meetings (e.g., coffee shop, restaurant during daytime). Avoid isolated locations or going to their home/private space initially.
• Arrange Own Transport: Use your own transportation or a reliable taxi/ride-share service to get to and from the meeting place. Don't rely on them for rides early on.
• Guard Personal Information: Do NOT share overly personal details like your exact home address, financial information (bank details, salary slips, credit card numbers), or sensitive passwords early in the interaction.
• Trust Your Instincts: If something feels wrong, unsafe, or uncomfortable during the interaction or meeting, leave immediately. Your safety is more important than politeness.
• Report Suspicious Behavior: If a member exhibits inappropriate, fraudulent, aggressive, or suspicious behavior, report them to us immediately via vivahsphurthi@vivahsphurthi.com.

We have systems to detect and remove suspicious profiles, but we also rely on our members. If you encounter a profile you believe is fake, misleading, or being used for non-matrimonial purposes, please use the 'Report Profile' feature (if available) or contact our Grievance Officer immediately at vivahsphurthi@vivahsphurthi.com. Providing specific details helps us investigate and take appropriate action, including profile termination (See Terms & Conditions Clause 22).

Standard membership lasts for the selected 3-month or 14-month term from the date of activation. You will receive renewal reminders before your membership expires (See Terms & Conditions Clause 18).

No. As stated clearly in our Terms and Conditions (Clause 6.7), all membership fees once paid are strictly non-refundable.

• For general inquiries about using the site or packages, email info@vivahsphurthi.com or call +91-9148220101 (10:30 AM - 7:00 PM IST, except Wednesdays).
• For specific complaints regarding privacy, data misuse, profile issues, or violations of terms, please contact our designated Grievance Officer, Vaishnavi Rakesh Sawant, at vivahsphurthi@vivahsphurthi.com. (See Terms & Conditions Clause 25).

The Ashta Koota system compares two birth charts across 8 categories (Kootas): Varna (1 pt), Vashya (2 pts), Tara (3 pts), Yoni (4 pts), Graha Maitri (5 pts), Gana (6 pts), Bhakoot (7 pts), and Nadi (8 pts) — totalling 36 points. A score of 18+ is considered compatible; 24+ is good; 28+ is excellent. Read our complete guide →

Nadi dosha occurs when both the bride and groom have the same Nadi (Aadi, Madhya, or Antya). It is the most heavily weighted Koota (8 points) and is taken very seriously. However, experienced astrologers check for cancellation conditions — for example, if both partners share the same Nakshatra (birth star), some traditions hold this cancels the dosha. Always consult a qualified jyotishi for a full assessment.

Yes. The Vedic Ashta Koota system is the same across all Hindu communities — Telugu, Kannada, Tamil, Gujarati, and Marathi. The calculation method and interpretation are universal. Community-specific differences (like Chevvai dosham emphasis in Tamil tradition, or Nadi dosha emphasis in Gujarati tradition) are noted in our matching tool's output.

Manglik dosha occurs when Mars is placed in the 1st, 2nd, 4th, 7th, 8th, or 12th house of the birth chart. It is assessed separately from the 36-Guna score. Key point: if both partners have Mangal dosha, it generally cancels out. About 40–50% of the population has this placement, making it very common. Read our detailed guide →

The kundali calculation requires birth date, time, and place for full accuracy. Without exact time, the Moon sign and Nakshatra (which determine most of the Ashta Koota score) cannot be precisely calculated. If birth time is unknown, an approximate analysis using "noon" as the default is possible, but accuracy is reduced. We recommend obtaining birth certificates or hospital records for the exact time.

Key auspicious windows in 2026: January 15 – February 14, April 15 – June 14 (Vaishakha–Jyeshtha), and November–December (Margashirsha). Avoid: Shradh Paksha (Sep 25 – Oct 9), Holashtak (Mar 16–23). Always consult your community's jyotishi for the precise muhurtam date and time. Full 2026 muhurtam guide →

NRI Connect (₹20,999 for 14 months) is our premium package for Non-Resident Indians. It includes an NRI Verified badge, priority placement in NRI searches, one complimentary counselling session, and dedicated NRI support.

Yes. In the search filters, you can filter for profiles that are based abroad (by country of residence) or that are "Open to NRI matches." NRI Connect members have their NRI Verified badge displayed prominently, making them easier to identify in search results.

Recommended steps for NRI profile verification: (1) Request a video call within 2 weeks of first contact — this confirms identity. (2) Check LinkedIn for education/employment corroboration. (3) Ask for a real-time selfie with a specific pose or object. (4) Look for the VivahSphurthi Verified badge — it indicates our team has checked documents. (5) Ask for a community reference from family or community association. See our full NRI guide →

Yes. The East African Gujarati community (Uganda, Kenya, Tanzania → UK) is well-represented on VivahSphurthi, as are Marathi professionals from London, Birmingham, and the rest of the UK. You can filter searches by country of residence to find UK-based profiles from your community.

The Antarpat is the defining ritual of a Marathi wedding. A white silk cloth is held between the bride and groom during the Mangalashtak chanting. At the precise muhurtam moment — announced with "Shubha Mangal Saavadhan!" — the cloth drops and the couple see each other as husband and wife for the first time. It represents the transition from two separate lives to one shared journey. Read the full Marathi wedding guide →

Per the Maharashtra Panchangam, auspicious months for Marathi weddings in 2026 include: Vaishakha (April–May), Jyeshtha (May–June), and Margashirsha (November–December). Brahmin families must additionally consult a jyotishi for the precise muhurtam time and nakshatra check. Akshaya Tritiya (falling in April/May) is considered self-auspicious — no muhurtam calculation needed.

Gotra is the patrilineal sage-lineage (e.g., Bharadwaja, Kashyapa, Vasishtha). Same-gotra marriage is traditionally prohibited (Sagotra vivaha) in Brahmin communities across Karnataka and Maharashtra. VivahSphurthi includes gotra as a searchable field in profiles so families can filter out same-gotra matches from the start. On our platform, Kannada Brahmin profiles (Madhwa, Smartha) and Marathi Brahmin profiles (Deshastha, CKP) can both use this filter.

Talambralu is a playful and joyful Telugu wedding ritual where the bride and groom pour a mixture of rice and turmeric powder (talambralu) over each other's heads three times. It symbolises mutual blessings and is considered one of the happiest moments of a Telugu wedding. Full Telugu wedding guide →

Yes. VivahSphurthi has profiles from Jain communities — both Shwetambar and Digambar. Jain profiles can be found by filtering religion to "Jain" in the community search. Diet preferences (strictly vegetarian) and wedding date restrictions (avoiding Paryushana, August–September) are noted in Jain profiles. Read our Gujarati matrimony guide →

Chevvai (Mars) dosha is checked by Tamil families through a qualified vadhyar (priest-astrologer). VivahSphurthi's kundali matching tool shows Chevvai dosham status for both profiles. If both have the dosha, it generally cancels. Tamil astrology also checks Rahu-Kethu dosha patterns and Nadi dosha separately from the standard 36-Guna system. Tamil traditions guide →

Free plan includes: profile creation, uploading up to 5 photos, browsing search results, viewing basic profile information (name, age, community, education, city), and sending a limited number of interest requests. Phone numbers and email addresses are hidden on free plan.

Promotional costs ₹2,999 for 14 months or ₹1,001 for 3 months. Standard costs ₹6,996 for 14 months or ₹2,099 for 3 months. Premium costs ₹10,001 for 14 months, and NRI Connect costs ₹20,999 for 14 months. See the Packages page for the current feature comparison.

VivahSphurthi accepts: Credit cards (Visa, Mastercard, Amex), Debit cards, Net banking, UPI (Google Pay, PhonePe, Paytm), and EMI on eligible cards — all via Razorpay, our secure payment gateway. All transactions are encrypted and SSL-secured.

Profile Boost (₹299 one-time) places your profile at the top of search results for 7 days. It is available to all premium members from the dashboard. Boosted profiles typically receive 3–5× more profile views during the boost period.

This message appears when your birth data (date, time, and place) has been saved but the astrological calculation has not yet been processed. Our system runs batch calculations every few hours. If this message persists for more than 8 hours after saving your complete birth data, please contact support at vivahsphurthi@vivahsphurthi.com with your Profile ID.

Go to the Login page and click "Forgot Password." Enter your registered email address and follow the OTP verification steps. You will receive a password reset link within 2 minutes. If you don't receive it, check your spam folder or call +91-9187018101.

Photos go through a moderation review (typically 4–12 hours) before being displayed publicly. Photos that violate our guidelines (group photos as primary, non-personal images, or inappropriate content) will not be approved. You will be notified via email if a photo is rejected. For issues, contact info@vivahsphurthi.com with your Profile ID.

Try these steps: (1) Clear your browser cache and cookies (Ctrl+Shift+Delete). (2) Try a different browser (Chrome, Firefox, or Edge). (3) Disable browser extensions that may interfere. (4) If on mobile, try switching between WiFi and mobile data. If the issue persists, email vivahsphurthi@vivahsphurthi.com with a screenshot and your device/browser details.